Paris, TN – West Tennessee Healthcare Henry County Hospice has been honored as a 2024 National Best Practice Agency by WellSky, a distinction that highlights its exceptional commitment to caregiver experience and patient satisfaction.
This prestigious recognition places West Tennessee Healthcare Henry County Hospice among the top 25% of agencies in WellSky’s National Hospice CAHPS database. The award is based on survey results gathered from patients and their families, specifically measuring Overall Satisfaction and Likelihood of Recommending the agency.
“We may be from a small town, but this achievement proves that small can be mighty,” said Anna Hollandsworth, Director of Hospice Services. “This recognition comes directly from our patients and their families, who have experienced the compassionate care we provide across the six counties we serve. Their feedback and trust have placed us among the best in the nation, and that is the greatest honor we could receive.”
Word of mouth has long been a hallmark of trust in smaller communities, and West Tennessee Healthcare Henry County Hospice exemplifies how a patient-first approach can lead to national acclaim. “This recognition shows how much of a difference our care team makes daily in the lives of our patients and their loved ones. It’s their voices and experiences that have put us on this national stage,” added Hollandsworth.
The Hospice CAHPS Award of Distinction from WellSky celebrates agencies that excel in caregiver and patient experience, recognizing them as leaders in hospice care. Valarie Johnson, CAHPS Project Director at WellSky, stated, “Your results are a testament to your unwavering commitment to quality care. We are honored to present this award and look forward to continuing our partnership to improve hospice care nationwide.”
West Tennessee Healthcare Henry County Hospice continues to demonstrate that dedication to personalized, compassionate care can achieve national recognition, proving that even in small communities, excellence in healthcare is not only possible but celebrated.
For more information about West Tennessee Healthcare Henry County Hospice and the services it provides, please visit www.hcmc-tn.org or contact 731-642-7600.