HUNTINGDON, Tenn.– Baptist Memorial Hospital-Carroll County is a recipient of Press Ganey’s 2024 Human Experience (HX) Guardian of Excellence Award and ranks in the top 5% of health care providers for delivering superior physician experience in the hospital.
“It is an honor to be recognized by Press Ganey for creating a positive and supportive environment for our staff and physicians,” said Susan Breeden, chief executive officer and administrator of Baptist Carroll County. “We know taking care of our team helps them focus on patients and delivering outstanding care, which results in better outcomes and experiences for our community.”
“In prioritizing the well-being of both their patients and dedicated staff on a daily basis, Baptist Carroll County exemplifies dedication to their workforce and the communities they impact,” said Patrick T. Ryan, chief executive officer and chairman at Press Ganey. “We applaud the hospital’s compassion, empathetic approach and the genuine human connections they forge within the clinical health care landscape. It is a privilege for us to collaborate with them as we applaud their remarkable accomplishments.”
Press Ganey, the leading Human Experience (HX) health care performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.
Baptist Memorial Hospital-Carroll County provides comprehensive inpatient and outpatient medical care to West Tennessee in a variety of specialized areas, including cardiac care, pediatrics, general surgery, physical therapy and palliative care, among others. The 70-bed facility is located in Huntingdon, Tennessee, and offers advanced medical technology, such as 3D mammography and the Baptist TeleHealth Center, which uses TeleGuardian. Baptist Carroll County is the recipient of many awards and accolades, including the Tennessee Quality Award, Premier Inc.’s QUEST Award for High-Valued Healthcare, the Quest Hero Award, Press Ganey Human Experience Guardian of Excellence Award and multiple As from the Leapfrog Group for hospital safety. For more information, visit baptistonline.org/carrollcounty or follow us on Facebook at @BaptistCarrollCounty.