Paris, Tenn. – The Henry County Health Department has been notified of a potential scam in
which people are contacted by telephone by someone asking for personal information. The
calls appear on caller ID to come from the Henry County Health Department.
The scam involves calls to potential victims from a number that displays as the Henry County
Health Department. The caller asks potential victims for information including their Social
Security number.
The health department does not contact people by phone messages to request personal
information such as health insurance information or Social Security numbers, and warns
everyone not to share any personal information in this manner. Patients who have made
appointments for services at a local health department may receive an automated call to
remind them of their appointment, but these calls will not ask for insurance information or
other personal details. Health department representatives do not contact people who are not
patients to request such information.
The Henry County Health Department has notified law enforcement about this matter. Anyone
with questions or concerns about an unauthorized release of or request for health insurance or
other personal information should contact his or her local law enforcement agency.
The Tennessee Department of Commerce & Insurance’s Division of Consumer Affairs reminds
consumers to never give personal information such as name, address, Social Security number,
credit card information or medical information to a stranger over the phone. Consumers who
believe they have been the victim of a scam are urged to report what happened to federal or
state agencies. Contact the Tennessee Division of Consumer Affairs at 1-800-342-8385 or 615-
741-4737, or visit www.tn.gov/commerce/consumer-affairs.html to file a complaint.