PARIS, TN – Henry County Healthcare Center and Plumley Rehab know how difficult it is for loved ones to not visit their family members at our facility during the Coronavirus crisis. In an effort to help provide communication with loved ones, HCHC has some tools and options they are providing family members to connect with our residents and patients.
HCHC has a portable phone that can be carried to a resident’s room for a loved one to be able to talk with his/her family member. The number to connect through this tool is 731-644-8940. Any nursing wing can access the portable phone and it can be taken to the resident’s room.
HCHC now has an iPad available for residents and family members to utilize. They are able to set up Zoom meetings for our residents and their families so you can communicate directly. This can be done in several ways.
If you are using an Android or Apple device, you would need to go to your app store and download the free Zoom Cloud Meeting app on your device and then select, Join a Meeting. HCHC would provide a meeting ID and you would be able to see and talk to your loved one.
Another option is to connect to your loved one from a computer with a webcam and microphone. You would need to go to www.zoom.us and select, Join a Meeting. We would then provide you a meeting ID to connect to your loved one. Would will have to get a new meeting ID each time you connect to your loved one.
Since this is a new form of communication, please contact Tim Lee, HCHC Activities Director; Melissa Carpenter, HCHC Nursing; or Sandra Ray, HCHC Administrator at 731-642-5700 so that a time can be scheduled for you to connect with your loved one. When this becomes a more familiar form of communication, we will utilize more staff members to assist with this communication tool.
There are a variety of other ways you might consider communicating with them. These may include telephone, email, text, video chat or social media.
If you have loved ones at HCHC, please make sure the facility has your most current, emergency contact information. They want to make sure we efficiently communicate with you should there be any new developments. Please reach out to Sean Taylor, LSW at 731-644-8930 or Sandra Ray, Administrator with your updated contact information.
“Please know we are doing our very best to keep our residents safe and happy and look forward to CMS lifting the restrictions on visitation,” said Sandra Ray, HCHC Administrator.
Should you have any questions, please feel free to contact the facility. They will direct you to a staff member who can talk with you regarding any concerns. The primary number to the facility is 731-642-5700. For additional information, please visit the CDC’s coronavirus disease information page.
How you can help prevent the spread of respiratory viruses such as Coronavirus:
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then discard in a trash.
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Wash your hands often with soap and water for at least 20 seconds.
- Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
- Clean and disinfect frequently touched objects and surfaces.
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HCMC is making every effort to educate and inform the public on ways to remain healthy through our website and our social media outlets, including specifically rigorous and frequent hand washing. Please check back often for updates including a section dedicated to COVID-19 located here: https://www.hcmc-tn.org/coronavirus-covid-19-information/ . For additional information, watch a video from our Community Pop Up event on coronavirus here: https://www.youtube.com/watch?v=N-iA5IPc4G8&t=3s
If you have any questions or concerns, please contact your health care provider. To learn more, go to our website at www.hcmc-tn.org or go to the CDC website at www.cdc.gov/coronavirus/index.html